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CX Technology Providers
Who I Help
For CX technology providers, I align product strategy to real-world outcomes and drive stronger client acquisition, retention, and expansion.
Voice of the CX Operator
Advisory support for CX technology providers to strengthen product, sales, and go-to-market efforts with real-world CX leadership and operational insight.
Buyer Readiness Diagnostic
A business-focused assessment that evaluates CX maturity, identifies gaps, and delivers a practical roadmap to align customer experience with strategic goals.
CX Value Positioning
A focused advisory engagement that helps CX and Contact Center leaders separate AI hype from reality, assess readiness, and chart a practical path to value.
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